Before the advance of high speed internet and cloud solutions, if you wanted IT Support, they often had to be based within your business. This could be costly, employing staff for the purpose and all the associated expenses. But now, there are more options for getting the IT Support you need through outsources IT Support. But what does this kind of service offer?
IT Support is a wide range of services aimed at solving problems, finding creative solutions and handling the day to day running of the IT services within your business. This can include computers and other hardware, software running on them including cloud solutions, Wi-Fi and internet connections, email and other internet services.
The idea of IT support is that you have a go-to person or team to handle problems with all of these things. This means staff don’t need to know the exact workings of all of the equipment in the office and can concentrate on their own roles. IT support can be based within the business, but many companies now outsource this to specialists such as Clyde Solutions who handle most queries remotely but can visit the premises if needed.
Outsourced IT support means you don’t need to pay for part or full-time staff. Nor do you need the equipment for them to do their job or a location to do it. It is an on-demand style service with packages made to suit your needs and emergency help available if something comes up. It is the ultimate in modern IT support approaches.
Contact Clyde Solutions to discuss your requirements.
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